Find clear, direct answers about moving rates, packing materials, building elevator permits, moving equipment, insurance coverage, and cross-border customs.
Local moves within Ontario (e.g., Norval, Brampton, Mississauga, Toronto, Oakville) are calculated based on clear hourly rates for the crew size (2, 3, or 4 movers) and truck capacity required. Long-distance moves cross-province or into the US feature binding flat-rate estimates calculated from total shipment weight or volume plus mileage.
No. Maple Freight System provides 100% transparent, itemized moving quotes. All furniture blankets, floor runners, shrink wrap, dollies, and fuel charges are explicitly detailed upfront with zero surprise surcharges on move day.
Our full packing service includes heavy-duty double-walled corrugated boxes, wardrobe boxes with metal hanging bars, newsprint wrapping paper, bubble cushioning, mattress plastic bags, and custom wooden crating built on-site for glass tops and artwork.
Light non-fragile clothing (socks, t-shirts) can remain inside sturdy wooden dresser drawers. Heavy items, books, papers, or fragile items must be packed into moving boxes to prevent drawer damage during transit.
As a fully licensed CAM-certified carrier, we provide standard Released Value Protection (included at no added cost) as well as optional Full-Value Protection insurance covering full replacement value of high-value furniture and electronics.
Yes! We issue official Certificates of Insurance (COI) naming your condo board or commercial building manager free of charge prior to your move date.
Your belongings are loaded directly into sealed wooden moving equipment at your home and transported to our 100,000+ sq ft Norval terminal. The facility is 100% temperature-controlled with 24/7 video monitoring and WMS inventory tracking.
